Support contact
Send questions about Sofbitm to the contact below.
- Phone
- +12762508056
- Typical response time
- 2 business days
What to send
Describe the problem in Sofbitm, including the app and iOS versions and how to reproduce it. Remove sensitive details from any screenshot.
Do not send passwords, payment information or other unnecessary sensitive data.
Checks before contacting us
Before sending a request, restart the app and check for updates and free device storage. Describe whether the issue happens again after these checks.
Privacy requests
The same support email accepts questions about personal data, access and deletion. Identity verification may be needed to process a request.
What if a device permission is denied?
For features that use the camera, the photo library, check the permission granted to Sofbitm in iOS Settings.
What happens when I remove the app?
Local app data is normally removed when the app is uninstalled. Review the privacy policy before removing the app if you need to retain your content.