Contact support
Use these details to contact the developer of DIMIHub.
- Phone
- +12762508330
- Country or region
- United States
- Typical response time
- 2 business days
Describe your issue
Describe the problem in DIMIHub, including the app and iOS versions and how to reproduce it. Remove sensitive details from any screenshot.
Do not send passwords, payment information or other unnecessary sensitive data.
Troubleshooting
Before sending a request, restart the app and check for updates and free device storage. Describe whether the issue happens again after these checks.
Data access and deletion
The same support email accepts questions about personal data, access and deletion. Identity verification may be needed to process a request.
What if a device permission is denied?
DIMIHub may use the camera, the photo library. Review its permissions in iOS Settings before retrying the related feature.
Where can I check CloudKit access?
DIMIHub is configured for iCloud/CloudKit. If a cloud feature is unavailable, check your network connection and Apple Account's iCloud settings. Do not include Apple Account credentials in support requests.