Reach the developer
Send questions about CNcexma to the contact below.
- Phone
- +12762508121
- Country or region
- Australia
- Typical response time
- 2 business days
Data access and deletion
The same support email accepts questions about personal data, access and deletion. Identity verification may be needed to process a request.
Troubleshooting
Before sending a request, restart the app and check for updates and free device storage. Describe whether the issue happens again after these checks.
What to send
Describe the problem in CNcexma, including the app and iOS versions and how to reproduce it. Remove sensitive details from any screenshot.
Do not send passwords, payment information or other unnecessary sensitive data.
What if a device permission is denied?
CNcexma may use the camera, the photo library. Review its permissions in iOS Settings before retrying the related feature.
Where can I check CloudKit access?
CNcexma is configured for iCloud/CloudKit. If a cloud feature is unavailable, check your network connection and Apple Account's iCloud settings. Do not include Apple Account credentials in support requests.